Your Plumbing Frequently Asked Questions!
FAQs
The Frequently Asked Questions About Plumbing Services in Fayetteville, NC!
Frequently Asked Questions (FAQs)
About Your Plumbing Services in Fayetteville!
1. What services does Heavenly Throne Plumbing offer?
Heavenly Throne Plumbing provides a comprehensive range of plumbing services including:
- Residential and commercial plumbing
- Drain cleaning and sewer services
- Water heater installation and repair
- Fixture installation (toilets, sinks, showers, etc.)
- Gas line services
- Repiping
- Leak detection and repair
- Hydro-jetting
- Backflow testing and prevention
2. How quickly can Heavenly Throne Plumbing respond to an emergency?
We understand that plumbing emergencies can't wait. Our emergency services aim to dispatch a plumber to your location within 2 hours of your call, depending on the severity and location of the issue.
3. Do you offer 24/7 service?
Yes, Heavenly Throne Plumbing operates 24/7. Whether you're dealing with a late-night leak or a holiday plumbing disaster, we're here for you.
4. What areas do you serve?
We proudly serve the greater Fayetteville area. If you're unsure if your location is within our service area, feel free to call us for confirmation.
5. How much do your services cost?
Our rates are competitive and affordable. Contact us today to schedule an appointment.
For those within Cumberland county expect a nominal non refundable dispatch fee of $35 while anything outside will cost you an additional $65.
Our rates are competitive and affordable. Contact us today to schedule an appointment.
Prices vary depending on the complexity of the job, materials needed, and the specific service required. For a detailed quote, we provide free estimates upon request. Our pricing is transparent and competitive.
6. Do you offer any discounts or special packages?
Yes, we often run promotions and offer package deals, especially for comprehensive home plumbing checks or multiple services. Contact us for the latest offers.
We extend our appreciation to senior citizens, teachers, military personnel and first responders by offering them special discounts. This is a small token of gratitude for their contributions towards society.
7. What should I do if I have a plumbing emergency outside of business hours?
Call our 24/7 emergency hotline at 910-494-3362. You'll reach our live operator who will send a technician to your address promptly.
8. Can I pay with credit cards?
Absolutely, we accept all major credit cards, along with cash and checks for your convenience.
9. How do I know if I need a plumber or if I can fix it myself?
If you encounter issues like no water flow, slow drains, unusual sounds from your pipes, or visible leaks, it's often best to call a professional. While some minor issues might seem fixable with home remedies, incorrect DIY fixes can sometimes lead to bigger problems. When in doubt, call us for advice.
10. Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed, certified, and insured, ensuring you receive the highest standard of service while protecting your property.
11. What kind of warranty do you offer on your work?
We believe in delivering top notch products and services that exceed expectations. That's why we offer a comprehensive 1 year warranty free of charge to all our customers - because we want them to feel confident about their purchase from us!
This guarantee ensures that any issues or concerns are addressed promptly within the first twelve months after purchasing one of our products/services. We're committed to providing exceptional experiences for everyone who walks through our doors; rest assured knowing that satisfaction is always guaranteed at our company!
We back our work with a satisfaction guarantee and offer warranties on parts and labor for certain services. The specifics depend on the job, but we aim for your complete satisfaction.
12. How can I schedule an appointment?
You can schedule an appointment by calling us at: 910-494-3362
13. Do you provide maintenance tips to prevent future plumbing issues?
Yes, during or after our service, our technicians will provide advice on maintaining your plumbing system to prevent future issues, including regular check-ups and tips on water conservation.
More information to prepare for your visit:
For most visits, ensure the area around the plumbing issue is clear for easy access. If it's an inspection or installation, having any relevant documents or old parts available might be helpful.
Contact Heavenly Throne Plumbing
For more information or to book a service, call us at: 910-494-3362
We're here to ensure your plumbing stays in heavenly condition!
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